Damage During Shipping
In the unlikely event that your order is damaged during shipping you will receive a full refund or replacement if you provide all of the original packaging for the shipper's inspection.
Refunds are issued by the shipper and not Emily Otterman
Please note, there are no exceptions to this policy.
No Returns for Print Orders
Please note, print sales are final and there are no returns or exchanges.
If that scares you, please order a complimentary card first
Returns or exchanges of original works of art art welcome if they are:
Returned within 7 days from the date of delivery.
Arrive in the same exact condition as when they left.
Include all original packaging.
If originals arrive after 7 days from the date of delivery, you will not be eligible for a credit and you must pay for shipping back to the original delivery address.
- Please note, there are no exceptions to this policy.